The purpose of the Quality Management System is to ensure that the services provided to its customers consistently meet or exceed their expectations. The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year.
The management of the company is firmly committed to the systems, procedures and controls included in this manual, and the total participation of all personnel is mandatory.
This policy of Quality Assurance is in place to ensure that the overall organizational goals of the company are met. The goals of this company are to ensure that the best possible security services are supplied to the company's valued clients, and that the company is able to meet customer needs and requirements as effectively and efficiently as possible.